Shipping and delivery

Maple & Co. Shipping Policy: Free Shipping & Reliable Delivery in Canada

At Maple & Co., we are committed to providing fast, reliable, and transparent delivery on every order. Below you’ll find all the key details regarding our shipping process.

Free Shipping

  • No extra costs: All orders within Canada include free standard shipping — no hidden fees.

  • Transparent pricing: You pay only for your selected items. Shipping is always on us.

Processing & Delivery Times

  • Order processing: Orders are typically processed within 1–2 business days (Monday to Friday).

  • Delivery time: Once shipped, most orders arrive within 5–10 business days, depending on your location.

  • Order tracking: Once your order has been dispatched, you’ll receive a tracking number via email to monitor your shipment in real time.

  • Same-day processing: Orders placed before 2:00 PM (EST) are usually processed the same business day.

Shipping Partners

We work with trusted Canadian and international carriers, including Canada Post, Purolator, FedEx, and UPS, to ensure safe and timely delivery of all parcels.

Potential Delays

While we do our best to meet all delivery timeframes, delays may occur due to:

  • Weather conditions

  • Carrier disruptions

  • Peak seasonal volumes

  • Remote delivery locations

If a delay occurs, our team will notify you promptly and provide updated tracking information.

Shipping Restrictions

Currently, we ship within Canada and to select regions in the United States.
We are working to expand international shipping options soon.

Returns

If you are not completely satisfied with your purchase, please refer to our Return Policy for full details on returns and refunds.

Contact Us

If you have any questions about your order, invoice, or delivery, please contact our customer service team:
maple&co.info@gmail.com
🕓 Monday – Friday, 9:00 AM – 5:00 PM (EST)

We are always happy to assist you.